GRACIOUS HOME
Turning a Neighborhood Institution
into
a Destination
PROBLEM: A hardware store and neighborhood institution - never had an
advertising campaign that built brand image before; needed to build awareness
and support premium pricing behind its planned expansion.
SOLUTION: Positioned Gracious Home as the one and only place where busy Manhattanites
could find everything; gave advertising
the look of a design
boutique instead of a hardware store. Led to campaign theme, “Look
no Further.”
RESULTS: Sales have more than doubled as Gracious Home profitably opened
a second store and looks for stores three and four.